Alex Begley
- Total activity 22
- Last activity
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Activity overview
Latest activity by Alex Begley-
Alex Begley created an article,
Change or Cancel an Online Order
If you have placed your order and wish to modify it, here are the answers to the questions you might have. CAN YOU CANCEL YOUR ORDER? It is possible to cancel a purchase as long as the order st...
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Alex Begley created an article,
Order Status
You can track your order in your account, on the Purchases section. If you are not registered, you will have this information by accessing the link that appears in any of the emails we sent you abo...
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Alex Begley created an article,
REFUNDS
Once we have processed the return of your items, we will proceed with the refund. REFUND OF AN IN-STORE PURCHASE If you have returned an item purchased in a store, the refund will be made to th...
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Alex Begley created an article,
How Can I Return My Order
If your purchase has not met your expectations, you can make a return. You can see the conditions and the different options available for you to return your items. IN THIS ARTICLE TERMS AN...
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Alex Begley created an article,
Worldwide Delivery Policy
United Kingdom SHIPPING OPTION DELIVERED WITHIN ORDER OVER USD$55 ORDER UNDER USD$55 Standard Delivery 3-6 business days Free £7.99 Express Delivery 1-3 business days (ma...
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Alex Begley created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Alex Begley created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Alex Begley created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Alex Begley created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Alex Begley created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more